Last Updated: September 8, 2026
Thattukada Market (“Thattukada”, “we”, “us”, or “our”) operates the website thattukada.net and provides an online marketplace where customers can discover and purchase products from participating vendors.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and how you can request deletion of your personal information.
1. Information We Collect
Depending on how you use Thattukada, we may collect the following information:
Account Information
When you create an account, we may collect:
- Name
- Username
- Email address
- Phone number
- Password-related account information
- Account type and marketplace/vendor information
Order and Marketplace Information
When you place or manage an order, we may process:
- Billing and shipping information
- Delivery address
- Order details
- Products purchased
- Order status
- Customer/vendor communication related to an order
Payment information may be processed by the applicable payment service provider. We do not intentionally store complete payment card details on our website unless specifically required and securely supported by the applicable payment service.
Vendor Information
Vendors may provide information such as:
- Store name
- Business information
- Contact information
- Store logo or profile image
- Product information
- Delivery settings
- Payment-related marketplace information
Social Media / OAuth Information
If a vendor chooses to connect a social media account to Thattukada Social Automation, we may process information made available through the applicable platform and the permissions authorized by the vendor.
This may include, depending on the platform and permissions granted:
- Facebook Page information
- Instagram Professional account information
- YouTube channel information
- Platform account or page identifiers
- Account names/usernames
- Access credentials/tokens required to provide the authorized integration
- Social automation settings
- Automation and activity logs
We only request and use permissions that are necessary for the connected feature.
Technical Information
When you access our website, certain technical information may be processed automatically, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Basic website activity
- Security and diagnostic information
2. How We Use Information
We may use information to:
- Create and manage user accounts
- Process marketplace orders
- Provide vendor and customer services
- Manage vendor stores
- Process payments through applicable payment providers
- Provide delivery and order-related services
- Provide customer support
- Maintain and improve the marketplace
- Prevent fraud, abuse and unauthorized access
- Maintain website security
- Provide social media integrations when a user has authorized them
- Run authorized social media automations
- Communicate important account, order or service information
- Comply with applicable legal requirements
3. Social Media Integrations
Thattukada may provide integrations with services such as Facebook, Instagram and YouTube.
When you connect a social media account, the relevant platform may provide information to Thattukada according to the permissions you authorize.
We use such information only for the purposes described in this Privacy Policy and for the features you have chosen to use.
You can disconnect an authorized social media integration and may request deletion of associated data as described below.
4. Sharing of Information
We may share information when necessary to provide the requested service, including with:
- Payment service providers
- Delivery or logistics service providers
- Hosting and infrastructure providers
- Website/security service providers
- Social media platforms when required to provide an authorized integration
- Service providers working on our behalf
We do not sell personal information as a business practice.
We may also disclose information when required by applicable law or when reasonably necessary to protect our users, services, systems or legal rights.
5. Cookies
Thattukada may use cookies and similar technologies to:
- Keep users signed in
- Maintain shopping carts
- Remember preferences
- Improve website functionality
- Provide security
- Understand website usage
You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements and protect our legitimate interests.
Social media connection data may be retained while the integration remains connected or as otherwise necessary to provide the requested service.
8. Your Data Deletion Rights
You may request deletion of personal information associated with your Thattukada account or social media integration.
To request deletion, contact:
Email: info@thattukada.net
Please include enough information for us to identify the relevant account or integration.
We may need to verify the request before processing it.
More information is available on our Data Deletion page.
9. Children’s Privacy
Thattukada is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
10. Third-Party Services
Thattukada may use third-party services to provide hosting, payments, delivery, analytics, security, social integrations and other functionality.
Those services may process information according to their own privacy policies and applicable terms.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be published on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, contact:
Thattukada Market
Website: https://thattukada.net
Email: info@thattukada.net